Contact-center is not only the center for a field of incoming conversation organization and outgoing calls companies. There were hidden the large and complex structure behind this name, created by a lot of professionals from various industries, including: IT-specialists, marketers, psychologists, HR specialists, professional managers and leaders, coaches, etc.
Contact-center is a long experience of mistakes and success in work of big and friendly team of World of Casino, which is ready to provide a high level service for You and Your customers
World of Casino contact-center is a multilingual team of professionals which by experience of many projects knows how to increase customer loyalty, reduce outflow and retain existing ones
World of Casino companies specialists are trained to work professionally with any questions, objections and customer complaints. Candidates pass the stress test on the selection stage, that is not unimportant in this area. Also, psychologist is regularly working with employees. All these allow to maximally reduce the negative customer communication experience with Your brand
One of the important question is a legal work of gambling institution in countries, where gambling business is prohibited. In this regard, even the opening and maintenance of call-center for this kind of institution is a violation of law and may lead at least to the closure and locking of the site and as maximum to the criminal prosecution of the owners, by local authorities
IMPORTANT!!! Our call-center is located and supported on the territory of state, where this activity is legal, so we provide You a ready decision, which is not required additional certification and legalization